PRIVACE POLICY (RGPD 2016/679)
- Collection of personal data
We collect personal data that you provide us, from third parties and automatically when you use our website, as well as personal data associated with your device using cookies and similar technologies. We can also receive information about your location.
Personal information you provide us. We collect the personal data you provide us, including your account information and profile, the content you send or post on our website, your purchase information, your communications and the information you provide us as part of forms, tickets and contests.
Account information and profile. When you create an account on our website, we collect the personal information you provide, such as your name, email address, phone number and profile information.
Content that you send.We collect the information, personal data and the content that you send to our Web, including your photos, comments, etc.
Purchases. If you purchase products within our Website, we collect certain personal information to process your purchases and sales, such as your telephone number, address and payment method.
CommunicationsWhen you communicate with us (by email or through our website), we store a copy of your communications.
Tickets, surveys and contests. If you participate in our tickets, surveys, contests or promotions, we will collect the information and / or personal information you provide us.
Information and / or personal data of others. We collect information that other people provide us, including information: from other websites, publicly available, from other users of our Website, from our collaborators and corporate affiliates and from third party sites.
Other websites.We may receive information about you from third-party websites that obtain your permission to share this information with us. If you decide to register on our website through Facebook or Google or upload your contacts from your third-party email service, you will be asked to share certain information with us as identified by those third-party websites.
Publicly available information. Other people may post content on our website that includes information about you (for example, as part of photos or stories). If you are a professional or vendor, we may also collect information about you from publicly available sources and display it as part of our Website. For example, we can receive your name and contact information from associations of the sector and the networks of distributors in which you participate and show your affiliation to these organizations.
Other users. In order to improve the quality of our website, the professionals and sellers of our website can provide us with information about their relationship with them. If you are a professional or a seller, users and visitors of the Web can provide comments and public opinions about you.
Ours contributors. We may receive information about you from our collaborators. For example, our payment processors can update your payment information, advertising partners can help us send communications to your address, and third parties can help us prevent fraud by verifying your contact information.
QDS Group. In accordance with the privacy policies of our distributors and in accordance with applicable legislation, we may receive information about you from them.
Information and / or personal data collected automatically. We collect information about your use of our website, including your search activity, the pages you visit, the date and time of your visit and, if you use our browser extensions, the content with which you interact on third party sites. We also collect personal information that your device provides us in connection with the use of our Website, such as browser type, device type, browser language, IP address, mobile operator, device’s unique identifier.
Information about the location. If you enable it through your browser or mobile device, we will receive the location of your device. We can infer its general location from its IP address. You can also choose to provide us with your location information by entering this information on our website, including your configuration or when you make the payment as a shipping or billing address.
- Use of your information and personal data
We use personal information that we collect to provide, support and personalize our Website and to communicate with you about our Website (inside and outside of it). The ways we do it include the following:
Provide and improve the functionality of our Web; complete your purchases through our Website; process, store and deliver your communications; provide customer service and technical assistance; answer your questions or requests; make backup copies of our systems; and improve the security of our Web;
Evaluate the use of our Web for our business purposes and to improve and develop our products and services, including new products and services and the functionality of our Web;
Personalize your experience and adapt the content and information made available to you and our support services;
Display relevant advertising (on our website and on third-party sites) and evaluate the success of our advertising;
Give opinions to the professionals and customers of our Web;
Prevent fraud and maintain a quality experience for our business or legal purposes, including filtering spam and communications that violate our agreements;
Demand compliance with our agreements with you and the applicable legislation; comply with our legal obligations; prosecute or defend a claim, arbitration or similar legal procedure; respond to legal requests from public authorities (including national security or law enforcement requirements);
Conduct research and analysis for our business purposes;
If you decide to participate, manage newsletters, contests and promotions.
In general, we can use your communications for quality assurance and training purposes, as well as to improve our products and services. We can use them to understand and help manage the quality of the requests received and the answers sent by professionals and sellers on our website and to provide them with opinions. We can use automated technologies to review your communications and improve the user experience.
We can use your information and / or personal data of login, cookies, device and IP addresses to identify it and register its use on all devices and on our website. We can use your addresses to personalize your experience on our website.
Any use of your information and / or personal data that is incompatible with these uses will be communicated to you in advance so that you can opt out of such uses at your discretion.
- Share your personal information
We do not rent or sell your personal contact information (such as your email address associated with your account registration) to third parties for use for their own marketing purposes. We share information in the following ways:
Service providers and collaborators of the Web. We may share your personal information with others as reasonably necessary for our described uses (for example transportation companies), and we ask that you limit the use of such personal data. In addition, if you specifically agree to share your information with a third party contributor, for example, as part of a contest or promotion that we sponsor with that third party, we will share your contact information with that third party.
Research. In accordance with what is permitted by applicable law, we may investigate and disclose information and / or personal data about you if we believe that such investigation or disclosure is (a) reasonably necessary to comply with the legal process and instructions and enforcement orders of the law, such as a search warrant, subpoena, statute, judicial proceeding or other legal process that we have been notified; (b) useful to prevent, investigate or identify possible irregularities in relation to our Website; (c) useful to protect our rights, reputation, our property or that of our visitors, users, corporate affiliates or the public; or (d) to ensure compliance with our agreements with you.
- Plug-ins, widgets and third-party links
An essential part of our services that you subscribe to when you create a QDS account on our website is to receive communications from QDS via email and through our Website. We communicate with you about your account, privacy and interactions with your content. In accordance with the applicable legislation, we communicate to you similar offers and services of QDS and we can include distributors in these communications on our Web. You can change your communication preferences at any time and also choose not to receive similar marketing emails directly from QDS via email, but you can not opt-out of receiving our messages regarding the account and privacy.
- Account closure and conservation of personal data
You can deactivate your account at any time in your configuration. To deactivate your account as a professional or seller, please contact us as described in the contact us section. When you deactivate your account, you will stop providing us with current or future data. Your profile will no longer be visible, but in accordance with applicable legislation your photos, videos, ratings and other content can still be accessible and visible. To request the closure and permanent deletion of your account, please contact us as described in the contact us section.
We will keep your personal data only for as long as necessary to fulfill the purposes for which we processed it, unless the law allows us or requires us to keep it for longer. For example, we may have to keep your personal data to ensure the quality of our website or to defend future legal claims. We will also retain aggregate information after your account has been closed. The information you have shared with others will remain visible after you have closed your account or removed information from your own profile or account, and we do not control the information or content that others have copied from our website. Please note that copies of information that you have updated, modified or deleted may continue to reside on our systems for a period of time, and we may keep copies of this personal information as part of our business records.
Our Website is aimed at the general public, except for children under 13 years of age. We do not knowingly collect personal data from children under 13 years of age and, in the event that we know that we have collected such data, we will take the necessary steps to eliminate it. If you find out or believe that a child has provided us with personal information, please contact us as indicated in the Contact Us section.
- Security of personal data
We take into account the risks that the treatment and the nature of personal data have and we use reasonable and appropriate measures to protect them against loss, misuse, unauthorized access, disclosures, alterations and destruction.
- Contact us
You can also send us a letter to our registered office: C/ María de Luna, 11 50018 Zaragoza Spain.
- International transfers of information and personal data
QDS is a global organization based in Spain and has distributors of products in several countries. In order to provide you with the services for which you register when creating a QDS account or when visiting our Website, your information and personal data will be transferred and processed in Spain (or in any other country in which we operate, our resellers and suppliers of services). Data protection laws differ from one jurisdiction to another, and it is possible that Spain and these other jurisdictions do not provide the same level of protection of personal data as the jurisdiction where you reside.
- Legal basis for the processing of personal data (European Economic Area)
If you would like more information about the specific legal reasons on which we rely on to process your personal data for any particular purpose (including any legitimate interest we have in dealing with this data), please contact us as indicated in the contact us section. For example, we rely on our legitimate interests to deal with information and personal data for direct marketing purposes and for the prevention and detection of fraud, provided that these interests are not overcome by your data protection interests or by rights and freedoms.
- Your data protection rights (European Economic Area)
In some regions, such as the EEA, you may have certain rights in relation to your information and personal data, including the right to access, correct, update or request their deletion. QDS takes reasonable measures to ensure that the data we collect is reliable for its intended use, accurate, complete and up-to-date. You can also manage your profile and settings within our Web. However, if you are not a user of our Website and wish to contact us directly to access, rectify, update or delete your personal information and data, or to modify your marketing data or preferences, you may do so at any time by contacting us, like as indicated in the contact us section. We will consider your request in accordance with the applicable legislation.
You can oppose the processing of your personal data, ask us to limit the processing of these or request your portability. Again, you can exercise these rights by contacting us as indicated in the contact us section.
You can file a complaint with a data protection authority about our collection and use of your personal data. For more information, contact your local data protection authority. Here you will find the contact details of the data protection authorities in the EEA and Switzerland.
Similarly, if we have collected and processed your personal data with your consent, you can withdraw it at any time. Revoke your consent will not affect the legality of any treatment that we have carried out before its revocation or affect the treatment of your personal data that has been carried out based on legal treatment other than consent.
We respond to all requests we receive from people wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity to help us respond efficiently to your request.
With effect on May 25, 2018